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Nicks Express Car Transport Australia Wide

Terms of Service

Nick’s Express Terms of Service

The following contract below is between you (“Sender/receiver”) & us (“The Carrier”). You must oblige and agree to the below conditions prior to proceeding with your booking and choosing to use our service.
All Prices on our website are based on the below dimensions for a car or small commercial, SUV or 4WD. Vehicles outside these dimensions can still be transported, however, will incur an extra fee.
Car/Commercial/SUV/4WD
a) Length – 5.4m or under
b) Width – 2M or under
c) Height – 1.9M or under
d) Ground clearance – Minimum 120mm
Payment Policy
• Full payment is required to secure your booking. We accept card & EFT Payments.
Cancellation Policy
• Cancelled bookings incur a cancellation fee.
• Bookings that are cancelled prior to drop off at our depot or prior to collection for door pick ups incur a 25% cancellation fee of the total cost of the booking.
• Bookings that are cancelled once the vehicle has been collected for door pick ups or dropped off at our depot are non-refundable.
• Vehicles that are loaded on a truck cannot be cancelled or refunded.
Additional Charges
• Prices on our website are depot to depot. Extra fees apply for pick ups, deliveries and goods inside the vehicle.
• Pickups & deliveries: Additional charges apply for pick up and delivery to and from your nominated addresses. These prices vary depending on how far a location is from our depot.
• Vehicles that exceed $80,000 market value will incur an extra fee.
Damages during transit
We are fully insured in the unlikely event your vehicle is damaged during transit. This means that while your vehicle is onboard one of our trucks, it is insured for any damages or theft. We are, however, not covered for any damages or theft that may occur at our depots at either end of the transport journey. We are also not insured for any non-running or salvage cars as well as any loose parts on the vehicle during transit. Although our depots have large fences and security cameras, it is recommended that you have your own vehicle’s insurance up to date at the time of transport.
We are not responsible for any mechanical issues or breakdowns that occur to your vehicle during transit. Our drivers and depot staff simply drive the vehicles on and off the truck.
Damage claims must be highlighted and lodged with our depot staff when collecting or receiving your vehicle. We do not accept any claims for damages that are highlighted after the vehicle has been collected and left our depot premises or received at the delivery location.
Dangerous goods & flammable items
• Dangerous goods and flammable items are strictly prohibited and must not be placed inside the vehicle.
Goods/personal belongings policy
• You can have up to 100kg inside your vehicle during transport.
• Goods can only be stored in the boot and backseat. The driver’s seat must have a full range of motion and not be obstructed by any goods.
• Goods that are packed inside cannot exceed the bottom of the window due to safety reasons
• We are not insured for any damages to goods inside the vehicle and Nick’s Express can refuse any suspected dangerous goods or items that are packed incorrectly.
WA Border Requirements
Goods imported into Western Australia must comply with import requirements under Biosecurity and Agriculture. Management Act 2007.
For further details please see,
https://www.agric.wa.gov.au/biosecurity-quarantine/quarantine/importing-western-australia
Transit Times
Our transit times are based on business days and although the majority of our bookings arrive in the specified transit times, factors outside of our control can cause delays to our service. This includes, but is not limited to examples such as driver illness/fatigue, breakdowns or poor weather conditions. Therefore, we advise not planning any special events or holidays around our transit times. Consider transit time estimates only.
Contact Us
If you have any questions or suggestions about our Terms of Service, do not hesitate to contact us.
bookings@nicksexpresscartransport.com
1300384654

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